We depend on our amazing team of volunteers to support families and patients in a variety of ways across the hospice. Whether fundraising, retail or in the hospice itself, volunteers are an essential part of everything we do.
Volunteering is a great way to meet new people and find something you enjoy, all while ensuring the best level of care to patients and their families. Whatever inspires you to join us, you could become part of a vibrant, friendly community that makes a real difference.
We know that sometimes people have skills and expertise that will benefit the hospice but aren’t in a position to commit to a role regularly.
If you think you can offer something that might help us now or in the future, please contact peopleservices@edenvalleyhospice.org for a chat.
At Eden Valley Hospice and Jigsaw, we are extremely lucky to have an invaluable team of more than 200 volunteers across most of our hospice departments, without them we wouldn’t be able to provide the services that we do.
We’ve put together some frequently asked questions to help you with your volunteering journey.
The minimum age for volunteering in hospice-based role is 18.
We welcome volunteers from the age of 16 in our shops.
There is no upper age limit for volunteering with the hospice. Provided you are able to carry out the role effectively and safely, you can volunteer with us.
When you start as a volunteer you will be issued with a new starter pack containing all the information that you will need regarding the hospice and your new volunteer role.
You will also receive on the role training alongside a member of staff or another experienced volunteer, depending on the department. In some cases, such as Bereavement Counselling, there is the requirement to complete a more in-depth training programme before undertaking your new role.
Every new volunteer is also required to complete on-line mandatory training relevant to your role. This should be completed when you start and refreshed at regular intervals. Mandatory training covers areas such as Health and Safety, Equality and Diversity and Infection Control. Mandatory training is designed to ensure you, along with our patients and visitors are kept safe, as well as meeting our health and safety and regulatory requirements.
When you start as a volunteer you will be issued with a new starter pack containing all the information that you will need regarding the hospice and your new volunteer role.
You will also receive on the role training alongside a member of staff or another experienced volunteer, depending on the department. In some cases, such as Bereavement Counselling, there is the requirement to complete a more in-depth training programme before undertaking your new role.
Every new volunteer is also required to complete on-line mandatory training relevant to your role. This should be completed when you start and refreshed at regular intervals. Mandatory training covers areas such as Health and Safety, Equality and Diversity and Infection Control. Mandatory training is designed to ensure you, along with our patients and visitors are kept safe, as well as meeting our health and safety and regulatory requirements.
Once you have identified a suitable volunteering opportunity, please complete an application form on our current volunteering opportunities page or you can request a paper application form if you prefer. Consideration will be given to each application received.
Your application will be reviewed and should your application be successful, you will be invited to attend a volunteer interview, this will usually be face to face, but interviews can also take place over the telephone or virtually.
If we do not feel your application is suitable for opportunities at Eden Valley Hospice, we will discuss this with you, and where appropriate, signpost you to other suitable organisations.
The hospice is committed to recruiting volunteers without discrimination and all applications will be considered individually in line with the Equality Act 2010.
Following a successful initial meeting, the People Services team will commence pre volunteering checks. These consist of:
This list is not exhaustive and other pre-volunteering checks may be required subject to the role.
Everyone is different and the reality of being in an environment supporting individuals living with a life limiting illness after you have been bereaved may be different to what you imagine.
This is something to consider before you apply and you can discuss this with one of the People Services Team.
New volunteer applicants that have been recently closely bereaved, may be asked to wait before becoming a volunteer.
Some roles, such as those with direct patient contact may require the candidate to wait longer, this is at the discretion of the hospice.
There are a range of different roles at the hospice and you may want to think about volunteering in a different environment initially, for example volunteering for our fundraising team or our charity shops.
Yes, we would love to hear from anyone that is interested in volunteering, including if you are living with a disability.
Yes, if you are applying for asylum or have refugee status, you can volunteer at the hospice.
As well as offering a rewarding and meaningful experience, which provides invaluable support to the hospice, you will:
Please contact the People Services Team on 01228 810801. Or email your query to peopleservices@edenvalleyhospice.org
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