Complaints and compliments
Here at the hospice we always welcome feedback about our services, whether positive or negative. It helps us develop our care by maintaining where we excel and improving where necessary.
Your experience of Eden Valley Hospice and Jigsaw is something we’re very interested in:
- What did you think went well?
- What would you change?
- Do you have any other comments to make about the hospice?
Complaints can be made verbally to any member of staff or in writing by the patient or their representative. These may be formal or informal. We’re happy to provide any assistance you may need to make a complaint.
