Healthcare Assistant - Jigsaw - Jigsaw
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VACANCIES

Healthcare Assistant – Jigsaw

Make a Difference When It Matters Most

Are you passionate about providing exceptional care to children and young people? Looking for a role where you can truly make a difference while developing specialist skills in a supportive and compassionate environment?

If so, we’d love to hear from you.

We’re seeking caring, enthusiastic and motivated Healthcare Assistants to join our dedicated team at Jigsaw Children’s Hospice, where every day brings the opportunity to support children, young people and their families through some of the most challenging times in their lives.

About Jigsaw Children’s Hospice

Based in Carlisle, Jigsaw is a specialist 5-bed children’s hospice, alongside our 10-bed adult inpatient unit, outreach services and wellbeing programmes.

We provide high-quality respite care, symptom management, specialist palliative care and end-of-life care to children and young people living with life-limiting conditions and complex healthcare needs.

What makes us different is our commitment to creating a genuine “home-from-home” environment. Every child and young person receives personalised care tailored to their individual needs, interests and aspirations, ensuring they can make the most of every moment.

Why Join Eden Valley Hospice and Jigsaw?

Our clinical teams are at the heart of everything we do.

As a charity, we understand that some candidates may wonder about job security. Thanks to the continued generosity of our supporters, strong fundraising performance and prudent financial management, we remain a stable and secure organisation with a clear vision for the future.

What truly sets us apart is our people.

At Jigsaw and Eden Valley Hospice, you’ll be joining a team that is:

  •  Proud of the care we provide
  • Respected within our community
  • Supportive, collaborative and welcoming
  • Committed to helping colleagues develop and grow

As a smaller organisation, your ideas and contributions genuinely matter. We work closely across teams, our leadership team is visible and approachable, and you’ll have real opportunities to influence and improve the services we provide.

Our staff survey consistently highlights a workplace where people feel valued, supported and encouraged to reach their potential.

About the Role

As a Healthcare Assistant, you’ll work alongside Registered Nurses and experienced colleagues to deliver outstanding, person-centred care and support.

This is a varied and rewarding role where no two days are the same. You’ll help children and young people engage in meaningful activities, support their clinical and personal care needs, and build relationships that make a lasting difference to families.

We’re looking for people who:

  • Have a genuine passion for supporting children and young people
  • Are caring, compassionate and empathetic
  • Enjoy working as part of a close-knit team
  • Are motivated to learn and develop specialist skills
  • Can demonstrate flexibility and a positive approach to care

Our preference is for successful applicants to work a variety of 12-hour shifts across a day and night rotation.

Our Values in Action

At Eden Valley Hospice & Jigsaw Cumbria’s Children’s Hospice, everything we do is guided by our core values:

  • Caring – delivering compassionate care tailored to each individual
  • Respect – valuing dignity, choice, and individuality
  • Innovative – continuously improving and developing our services
  • Inclusive – creating a welcoming environment for all

We are proud to be a workplace where our staff feel supported, valued, and empowered to grow.

What We’re Looking For

We are seeking individuals who:

  • Have experience working in a healthcare or care setting
  • Hold an NVQ Level 2/3 in Health & Social Care (or equivalent)
  • Are kind, compassionate, and respectful in their approach
  • Have strong communication and teamwork skills
  • Are motivated to learn and develop new skills, including specialist clinical competencies
  • Can work flexibly across 12-hour shifts, including weekends

Experience in palliative or complex care is desirable but not essential.

What We Offer

  •  A supportive and inclusive working environment
  • Ongoing training and development opportunities
  • The chance to develop specialist skills in palliative and complex care
  • The opportunity to make a meaningful difference every day
  • A strong team culture focused on wellbeing and collaboration
  • A dynamic, supportive, and creative working environment
  • A genuine opportunity to make a meaningful impact
  • Generous shift enhancements
  • Free on-site parking
  • Access to our Employee Assistance Programme
  • For eligible applicants, continued membership of the NHS Pension Scheme

Additional Information

  • This role is subject to an Enhanced DBS check
  • Flexibility is essential to meet the needs of our service

Join Our Team

If you are passionate about delivering compassionate care and want to be part of an organisation that truly values its people, we would love to hear from you.

For an informal conversation about the role, please contact Kate Allison, Clinical Team Lead or Suzanne Garbarino, Director of Clinical Services on 01228 810801.

Apply now and help us provide outstanding care when it matters most.

Closing Date: 7th September 2026

Interview Date: 23rd September 2026

Hours: Full (36 hours) and part-time positions available, with the regular opportunity for additional shifts if desired

Permanent

Salary: Starting salary £25,417.00 FTE p.a. with opportinuty for pay progression up to £27,033.07 FTE p.a, subject to competencies and performance. (Plus shift enhancements)

*FTE based on Hospice FTE of 37.5 hours per week

Apply here

Application Form

Job Description

Job Description