About Jigsaw

Jigsaw, Cumbria’s only Children’s Hospice, supports babies, children and young adults living with complex medical and life‑limiting conditions, offering person-centred care to each child and supports their family, friends and carers.

Jigsaw’s specialist team provides respite and short breaks in a home-from-home setting, as well as compassionate end‑of‑life care, and ongoing emotional support before and after bereavement. We also offer opportunities and experiences families may not have had otherwise, and help children feel cared for, understood and supported throughout their lifetime.

Jigsaw is a charity, with around 80% of its annual running costs raised by the ongoing generosity and support from the local community and the other 20% funded by the NHS. All the care the hospice provides to its patients and their families is free at the point of delivery.

Jigsaw adjoins Eden Valley Hospice, North Cumbria’s adult inpatient hospice, to find out more, please click here.

Our Senior Management Team

View the team

Our Trustees

View our Trustees

Our Ambassadors

The foundation of our strategy lies within our mission and vision; our values are at the heart of everything our workforce and volunteers do.

Download our strategy

Click here

Our Vision

Improving care for people in our communities who are dying or have conditions which will shorten their lives.

Our Mission

To deliver the best quality care with our partners for now, and for the future.

Our Values

Caring

Respect

Innovative

Inclusive

Diversity statement

“At Eden Valley Hospice and Jigsaw, Cumbria’s Children’s Hospice, we are committed to creating a culture of inclusion and diversity. We strive to include diversity, equity and inclusion throughout all that we do, and we embrace employees, volunteers and candidates from underrepresented groups.”

Environmental statement

Eden Valley Hospice and Jigsaw Cumbria’s Children’s Hospice has changed enormously since the first part of the building opened in 1991.

As extensions have been added over the last 30+ years it has meant we have a number of different plumbing, heating and lighting systems inside and out. Since 2022 we have embarked on a journey of consolidation, improvement and sustainability. This is a long-term ambition.

Our building is showing its age, and we acknowledge it is a product of its generation with insulation standards lower than we would like.

In 2023 we worked with an intern from Lancaster University – Aniket Deshpande (pictured with CEO Julie Clayton) – to review the challenges we face and look for solutions to some of the issues we face. We know our carbon footprint could be improved and are exploring renewable energy resources to make our building more efficient and sustainable.

Within the next five years (by 2029) we will:

Streamline our energy systems.
Consolidate our hot water storage.
Increase our use of renewable energy sources.
Improve our energy efficiency.
Replace infrastructure with more sustainable equipment.
Improve waste reduction and recycling.
Demonstrate a smaller carbon footprint (compared to Summer 2023).
Work towards alignment with the NHS Net Zero policy.

This will include:

Reducing our energy consumption by 20% by 2029.
Increasing our green energy generation by 30% by 2029.

Safeguarding Statement

We play a vital role in the protection of all vulnerable adults and children cared for within the hospice. They may be vulnerable due to the nature of their age, illness, their social and/or domestic circumstances. It is every person’s right to live in safety and be free from abuse or fear of abuse from others, in accordance with the Human Rights Act 1998. Our safeguarding policy applies to all persons in our care, alive or deceased, and we have a responsibility to them until they have left our building.

We are committed to protecting all vulnerable adults, children and young people in our care through strong safeguarding arrangements, clear leadership, effective governance and a culture of openness and accountability. Our safeguarding policies and procedures are accessible on request, regularly reviewed and aligned with relevant legislation, statutory guidance and recognised best practice. We maintain clear lines of responsibility, supported by monitoring, auditing and learning from incidents, to continually strengthen and improve our safeguarding approach.

Statutory responsibility for the protection of a vulnerable person lies with the Local Authorities. Eden Valley Hospice and Jigsaw, Cumbria’s Children’s Hospice, will fully support these and other agencies in safeguarding vulnerable adults and children working in a multi-disciplinary way. The joint working of all appropriate agencies and lead staff from these agencies will assist in ensuring that, where possible, any abuse is prevented. Where preventative measures fail, incidents of abuse will be dealt with sensitively and effectively.

We will work with the following agencies to deal with all allegations of abuse to vulnerable adults and children:

Cumberland and Westmorland and Furness Adults Safeguarding Board
Cumberland and Westmorland and Furness Safeguarding Children’s Partnership

Sign up to keep up to date with the latest news and announcements

Our regular newsletters contain all the info you need on what’s going on at the hospice and how you can support us