01228 810801

Comments & Compliments

Comments & Compliments

Here at the Hospice we always welcome feedback about our services, whether positive or negative. It helps us develop our care by maintaining where we excel and improving where necessary.

Your experience of Eden Valley Hospice & Jigsaw is something weโ€™re very interested in:

  • What did you think went well?
  • What would you change?
  • Do you have any other comments to make about the Hospice?

Complaints

Complaints can be made verbally to any member of staff or in writing by the patient or their representative. These may be formal or informal. Weโ€™re happy to provide any assistance you may need to make a complaint. You can:

  • Send a written complaint to:

Janet Ferguson
Interim Chief Executive
Eden Valley Hospice & Jigsaw
Durdar Road
CARLISLE
CA2 4SD


Fundraising Regulator

Our fundraising activities are regulated by the Fundraising Regulator. If you are in any way unhappy with our fundraising activities or in a response to a complaint made about these activities, you can contact the Fundraising Regulator by:

Send us your comments...